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SatSurv

 

Customer Satisfaction is key for any successful business. Knowing what your customers really think of your business will help you to grow your business further and satisfy your clients needs. SatSurv is the solution and tailored to your needs and business.

 

SatSurv will help you to understand:

 

1. What customers really liked about your business

2. What they didn't like and think you need to improve

3. What you should expand/ missed out or simply failed to address

4. Feedback about the products/ services you offer

5. Feedback about the friendliness of your staff, sales ability and much much more.

 

And here is what you will get if you decide to use us as your service provider:

 

1. Complete confidentiality of your clients/ customers (your clients identity is protected at all times even to you. We provide you with a full report but you will not know who said what about you and your business).

2. A min of 5 customers need to be reviewed. (you choose who do you want to take part in this survey and only will we contact them if we have your and your customers permission)

3. Based on our findings you will receive a full report and recommendations of how to improve your customer service levels.

4. Fully designed customer service training according to your business needs based on our findings at a reduced rate. 

 

Who should consider this programme?

 

  • Any business that would like to improve their customers experience

 

This programme will be designed to your specific needs and is a fully tailored programme that will run for approx. 4 weeks.

 

Nothing to lose, only revenue to gain.

 

Why should you consider this programme? 

 

  • Address customer needs

  • Know what you and your staff need to improve

  • This will result in customers returning to you

  • Because of our confidentiality towards your clients, results are more accurate and honest

 

Requirements:

 

  • Sales focused

  • Open and willingness to change

  • Commitment to the programme

  • Willing to invest in yourself 

 

 

 

Booking by appointment only. This programme is available world wide and can be done through skype. Terms and conditions apply. 

 

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