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Our Services
SalesClinic offers a number of services from sales consultation to tailored training workshops and coaching. We always include all 3 aspects in our service offering a powerful package that is guaranteed to help you grow sales. And to top it all off, we provide a money back guarantee if we don't deliver on our promise. Below are a few of our services that we offer. If you have any questions or would like to meet with us, please contact us directly by email or telephone to arrange an appointment.
Sales and Customer Service Consultation
Do you require a new or re-invented sales strategy? Would you like to improve your customer satisfaction rating? Are you thinking of implementing a unique and tailored loyalty program? Our consultation will look at your business from every angle and we will show you what you're missing out on. Our fully and detailed report on how to grow your sales revenue will pin-point every missed opportunity and how to turn it around.
Talk to us if sales growth and customer satisfaction is on your mind.
Sales and customer service workshops
(Click picture to download our brochure)
All our Sales and customer service workshops are tailored to our clients needs based on our initial consultation. Depending on what your business need is, we will customize any training workshop for you and your team.
All our workshops have a minimum of 4x follow up group coaching sessions included to help implement any changes or what they've learned in their daily activity.
From time to time some attendees require individual coaching which we are always happy to provide FREE of charge. All our programmes come fully equipped and there is no hidden or extra charges. If it's needed, we will provide it as part of our commitment to you.
Mystery Shopping
Mystery shopping is a great way to see the business through your customers eyes. Our full and detailed report will provide insights into your teams performance on customer service, sale ability (especially looking at prospecting activity, product knowledge, objection handling, follow up/ follow through, up-selling and cross-selling opportunities taken, friendliness of staff, attention to detail and much more).
Our Mystery Shopping Experience is a new and exclusive way to help your business and your employees to stay on top of the competition.
Assessments
We are using a number of online assessment tools in order to get a better picture about the individuals attending. All our tests are online based and are part of some of our training workshops. Tests are not always required but in some cases we may need to use them in order to help individuals overcome certain issues that they face on a daily basis.
This is mainly for sales related fears and phobias also known as Sales Call Reluctance® or the fear of self-promotion.
If you would like to learn more about this, please contact us for more details.