All our training workshops are customized to our clients needs. 

 

From sales training to customer service training we can offer a tailored solution for your business. Here is how we work:

 

1. We assess your current sales and customer service strategy

 

2. Based on our findings we create a consulting report that will flag current challenges, staff performance issues and make recommendations on how to grow your sales, how to effectively provide a better customer service and how to overcome the challenges that you face on a daily basis. You decide what you would like to implement from our report.

 

3. We tailor the training to your company's needs based on the changes that you would like to make

 

4. We deliver the training to you and your staff

 

5. We provide the follow up coaching to help you and your staff implement the necessary changes

 

All this is ALWAYS included in our work with you.

 

We offer the following workshops and training services:

 

Tailored Leadership and Management Training - Improve communication, team work and leadership abilities 

 

Team building excercises - Want your team to perform better? Team building workshops tailored to your company's needs

 

Management Coaching Workshop - Use coaching tools to enhance your teams performance (Management training - Min. 5 attendees). Coaching is a great way to help your team to up their game. You will learn how to listen empathically, effectively and efficient to your team members and how to ask the right coaching questions that will help them perform better.

 

Tailored Sales Training - Standard sales training fail not on delivery but on implementation of the learned material. Our customized sales workshops not only deliver what they promise but we also help implementing the newly learned skills and techniques. 

 

Tailored Customer Service Training - One of the most important training a company should get. How to provide an outstanding customer service and make sure that customers return over and over again to your business. From basic skills to advanced techniques, you and your team will be blown away by really understanding your customers needs better. 

 

Overcome your selling fears - Also known as Sales Call Reluctance® or the fear of self-promotion and prospecting, this training is not only a blast of information but will help you and your staff overcome any sales related fears that they might have. From fears such as pushing customers for sales, asking closing questions, to stagefright and telephobia or simply not asking for referrals, we can help in any aspect to overcome your own personal fears.